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Store Policy

Customer Care

Unfortunately, we are an online service without an official store, however if you wish to contact us please drop us an email. If you have any queries please contact us on info@treasuredtack.com or feel free to use the contact form.

Privacy & Safety

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

  • To have address information available to dispatch purchased items.

 

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with you, our site visitors?

We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

 

Please visit http://www.allaboutcookies.org/ for more information about cookies.

We use cookies for important reasons, such as:

  • To provide a great experience for you, visitors and customers.

  • To identify registered members (users who have registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's (this websites) platform.

  • To ensure our platform is secure and safe to use. 

 

Types of Cookies

Take a look at the table below to see which cookies are placed on this Wix website:

Cookie Name                              Purpose                                 Duration                                 Cookie Type

XSRF-TOKEN                    Used for security reasons                      Session                                    Essential

hs                                   Used for security reasons                      Session                                    Essential

svSession                 Used in connection with user login                2 years                                    Essential

SSR-caching              Used to indicate the system from

                                 which the site was rendered                      1 minute                                   Essential

_wixCIDX              Used for system monitoring/debugging            3 months                                  Essential

_wix_browser_sess     Used for system monitoring/debugging         session                                    Essential

consent-policy           Used for cookie banner parameters             12 months                                 Essential

smSession             Used to identify logged in site members             Session                                   Essential

TS*                      Used for security and anti-fraud reasons             Session                                   Essential

bSession           Used for system effectiveness measurement          30 minutes                                 Essential

fedops.logger.sessionId        Used for stability/

                                   effectiveness measurement                      12 months                                 Essential

wixLanguage       Used on multilingual websites to save

                                user language preference                          12 months                                Functional

 

The following links explain how to access cookie settings in various browsers:


 

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at info@treasuredtack.com

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@treasuredtack.com

Payment Methods

- Credit / Debit Cards
- PAYPAL

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